customer journey

Opinion: A viewpoint on converging customer journeys
Mar 10, 2022
Aditya Dubash

Opinion: A viewpoint on converging customer journeys

Brands are no longer competing just for patronage, they are competing for attention on about six inches of real estate, says the author

Follow us

Top news, insights and analysis every weekday

Sign up for Campaign Bulletins

Most Read

Googlies on Google: A curiosity-driven game for search

1 Googlies on Google: A curiosity-driven game for search

Weekend Fun: The Blue Film Festival

2 Weekend Fun: The Blue Film Festival

Reliance Disney merger: A game-changer for ad agencies, not without risks

3 Reliance Disney merger: A game-changer for ad agencies, not without risks

Phyllis Project: Attempting to rewrite the script for women in advertising leadership

4 Phyllis Project: Attempting to rewrite the script for women in advertising leadership

Rakesh Thukral succeeds Warren Fernandez as Edelman’s APAC CEO

5 Rakesh Thukral succeeds Warren Fernandez as Edelman’s APAC CEO

Skoda India banks on localised marketing to generate mass appeal for Kylaq SUV

6 Skoda India banks on localised marketing to generate mass appeal for Kylaq SUV

An insider’s playbook to PR crisis mitigation

7 An insider’s playbook to PR crisis mitigation

Amazon India launches Creator Central to streamline influencer content creation

8 Amazon India launches Creator Central to streamline influencer content creation

Kia's Sonet embarks on a journey of uncharted thrill

9 Kia's Sonet embarks on a journey of uncharted thrill

Trump’s victory isn’t just America’s crisis—it’s a global marketing lesson we ignore at our own peril

10 Trump’s victory isn’t just America’s crisis—it’s a global marketing lesson we ignore at our own peril