customer service
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Smart bots, smarter brands: How AI is redefining customer service
Brands that get the human-AI bot balance right will are better poised to address consumer issues faster and earn lasting trust, says HAWK Gozoop Group's COO.
Campaign roundup: Week of 21 Oct
The latest ad films and campaigns from Berger Paints, Elver, LG India, Honda, RVCJ, Myprotein, SBI, OLX India, Wellbeing Nutrition, Bold Care, WOW Skin Science, Equentis, SUGAR Cosmetics, South Indian Bank, McCain, WokTok, Snitch, Ecom Express, Konica Minolta, Manappuram Finance, Behrouz Biryani, Roopkala, PayU, Timex, Angel One, KAI India, Haldiram’s, Nature’s Basket, Navin’s, Everlite, Polycab, Simply Fresh, Archies, Soch, Philips Avent, Nexus Select Malls, Bonjour, Saridon, Parachute, Paragon, Reid & Taylor, Flipkart, Home Centre, Mia by Tanishq, Fortune Foods, Jockey, Niyo, Fenesta, and more in our weekly news roundup.
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