marks and spencer
Nov 15, 2016
M&S makes Mrs Claus the star for launch of 'most customer-centric' Christmas campaign
Watch the ad film conceptualised by RKCR/Y&R here
Sep 07, 2016
Why businesses need to become more human
The author explains why companies need to behave more like trusted lifelong friends if they are to retain the respect of their customers
Mar 10, 2016
Shoppers Stop appoints Debasish Gupta as head of marketing and loyalty
Was marketing head at Marks & Spencer prior
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